Any framed photographs are scanned on our large flatbed scanner. We generally try to remove a photograph from the frame (if possible) before scanning. Each photograph is then cropped so you only receive the photo and not the frame border.
Photographs, prints or documents larger than A4 are scanned on our A3 flatbed scanner. Items larger than A3 can be scanned in sections and then digitally stitched together. Please contact us if you have a large or panoramic photograph to scan.
Photos held in wallets should be removed from the wallet prior to sending them to us, the loose photos can then be scanned as loose photos using our quicker and low cost scanning service. However, we can remove, scan and return the photos from the wallets for you, but for a cost of 70p per photo to cover our time. It is always best for you to remove the photos before sending them to us.
The digital images are returned on disc or USB memory stick, or you can download or share them easily with family and friends using our Easy Share online viewing option.
Our photo scanning service includes a 600dpi scan, which enables you to view your images on your computer and print them at over twice the size as the original with any photo printer.
The 600dpi scan size provides a larger image, allowing you to view them clearly on your computer or large screen HD TV's.
Most old photos will benefit from some form of colour and contrast restoration, which is why we include it free with all photograph scans.
Extremely faded or colour cast photos may be beyond the automated colour correction software's ability and may require our Touch up service in order to attempt to restore the colours.
Unfortunately we no longer scan complete photo albums, any photographs held in albums that require scanning should be removed from the album before sending them to us.
We can place each batch or bundle of photographs into a separate named folder if you wish. When naming the batches, please use short descriptions such as "Holiday 1992", "John and Lisa wedding" or "Christmas 1972", longer descriptions will be truncated. Also remember that the folders will appear in alphabetical and numerical order on the disc or USB drive. So for example, if you wish to have the batches grouped and ordered by date then the date should form the first part of the title. i.e "2001 Holiday", "2002 Wedding".
Scanning to named folders is normally free but where a batch contains less than 10 photographs and is presented in sealed envelopes or bags, we reservce the right to charge an additional fee of 50p per batch to cover the extra time taken to name the batch or open the container.
Do you lock the images on the disk?
No, they are standard digital JPG files which you can view and edit as you would any digital image. We place no restriction on editing, copying or sharing of the images, they are yours to use however you wish.
Some of my photographs are small, can you scan them?
Small photographs such as passport sized are generally not scanned as they are too small to pass through the scanner. We have a minimum size restriction of 2" for this service.
How long does it take?
We scan thousands of photos every day and complete each order within 10 working days or less, though during busy periods it may take us a little longer. If you are in a hurry you can select our Fast Track service.
When do I pay?
Payment is always required prior to us despatching any completed order back to you. We notify you once your order is completed.
Do I get the originals back?
Yes, they are returned along with your digital images.
Can I mix colour, black and white and different sized photos in the same order?
Yes, we can handle any sized colour or black and white photo from 2" to A4
Will the colours be restored?
Yes. Most old photos will benefit from some form of colour restoration, which is why we include it free with all scans. Extremely faded or colour cast photos may be beyond the automated colour correction software's ability.
My photos are old and fragile, will they be damaged during scanning?
No. The kodak bulk scanner has a patented photo handling system that won't damage your photos. However, extremely fragile photos will be scanned by hand on a flatbed scanner to avoid any potential damage.
Can you scan photographs larger than A4?
The photograph scanners we use only handle photographs up to A4 in size, larger photographs and framed up to A3 in size have to be scanned on flatbed scanners at a cost of 70p per photo.
After we return your images to you we keep a copy of them on our servers for around 2 years. So should you lose or damage your images we can replace them for you without having to rescan your images.
Having your films, slides and photos scanned and converted to digital images, not only preserves them before they deteriorate, but it allows you to view and share them using todays digital equipment, such as computers, Digital TV's, Digital photo frames, iPod's and smartphones. You can upload them onto Social Networking sites, such a Facebook or Twitter or share them with anyone you wish using an online photo album. The images can also be imported into Microsoft Powerpoint for presentation use and are suitable for use on high resolution projection systems.
Having your images scanned to digital allows you to distribute copies of the images to friends and family and can make a wonderful birthday, anniversary or Christmas gift for a family member or friend.
All items are scanned using high quality scanners that can automatically adjust the colours, brightness and contrast levels. Digital ICE4 is included on all colour slide and film scans to remove the majority of any defects, such as dust and scratches, resulting in a clearer image.
Photographs are scanned using dedicated Kodak photo scanners which have patented photo handling devices to handle your photos with care. Picture saving software also improves the image quality by checking and adjusting the colours and contrast levels.
Our standard scanning resolution for 35mm films and slides is 4000 dpi, which results in files of around 8 - 12MB in size, depending on the image content and film size. Medium format films are scanned at up to 5300dpi using the latest Opticfilm 120 scanning hardware. Photographs are scanned at 600dpi as standard.
All the images are returned as standard JPG files, exactly the same type of file from a modern digital camera. You can then use the images for any purpose, display or print. We can also return scans of slides and films in uncompressed lossless .TIF or .DNG format if you wish, for a small additional fee to cover the increased file size.
We can create a special rolling DVD video disc for you, that shows each image in turn on your TV.
We can also return your images on an SD card or USB memory stick. Simply plug the USB stick into your computer to access the digital images. Some Smart HDTV's also have USB sockets that will allow you to display your images directly onto your TV.
No job is too big or too small for us. We regularly handle small family collections of a handful of images to major digital conversions of many thousands of images from high profile publishing houses, museum archives, societies, universities and various private organisations and charities.